PataPesa information

Frequently asked questions

Is approval automatic?

No. Every application remains subject to identity, affordability and eligibility review.

How do I track an application?

Sign in and open your dashboard. Your application reference and current status appear there.

What identification is accepted?

A Kenyan national ID, passport or driving licence may be submitted. Additional documents may be requested during review.

How do I get help?

Use the contact form. It creates a reference number for your request.